Live Event FAQ’s

This page should help answer all of your burning questions. If there is something that is not covered on this page and that you’d like an answer for then please just drop me a message via email – eric@rasselbock.co.uk



Aid Stations – At all of our looped events, the aid station is located at the start/finish line. Although please don’t be expecting iso gels, protein powders, and gummies. Our aid stations are stocked to the brim with real food, jelly babies, fudge, cake, and cheese straws to name a few. It’s how we’d want an aid station to look like. If gels and goo’s are what you need to get through the event though, you are more than welcome to bring your own tupperware of goodies to leave on the aid station, just make sure that they are well labeled as your own!

Cups – At our events, we try to limit our waste as much as we possibly can. Because of this, we will not be providing plastic bottles or cups at the aid stations. You will be required to bring your own cup or bottle that you can either run with or leave at the aid station. We will still have a wide range of refreshments available for you to top up your drinking vessels at the aid station.

Bag Drop – We do not have any official places for you to leave your bags and possessions whilst you run. Some of our events may have a hut or a gazebo available that you are more than welcome to use, but please be aware that whilst staff and volunteers will be around we can not be watching your possessions at all times. We would recommend leaving your items in a vehicle as we can not be held responsible for items going missing.

Registration – Registration times and bib pick-ups will vary depending on the start time, but should usually be open from 60 minutes before the race begins. The registration desk will be located at the start line gazebos and aid station unless stated differently in your event email.

Dogs – Unfortunately you will not be allowed to run with your four-legged friends at our events, mainly because our permits do not allow them and our insurance does not cover runners with their dogs.

Headphones – Headphones are allowed at some of our events but not all, it entirely depends on the location. Please check the specific event page for more information.

UKA – At this time our events are not registered with the UKA (UKAthletics) although we do try to stick to their recommended rules when putting on events, especially when it comes to runners under the age of 18 (See below).

Under 18’s – Unfortunately, we do not allow under 12’s to participate in any live event. If you are between the ages of 12 and 18 then we will need a parent or guardian to contact us before signing up so that we can advise them on how to register your place. Even though we are not a part of the UKA we still abide by their rules which means that the following ages are limited to the following distances.

  • Over 12 years – under 14 years – 5,000 metres
  • Over 14 years – under 16 years – 6,000 metres
  • Over 16 years – under 17 years – 10,000 metres
  • Over 17 years – under 18 years – 25,000 metres
  • Over 18 years – under 20 years – 45,000 metres

Medals – All of our medals are custom made for each event and as long as you complete one lap of the event then you can be classed as a finisher and receive your medal and goody bag.

Goody Bags – We like to have you leaving with plenty of recovery fuel so we offer you a goody bag along with your finishers medal. We try to offer a vegan option as well and you can also opt-out of a goody bag when you sign up if they are not your thing.

Facebook group and event updates – Most of our event updates are communicated through our social media channels and the Team Rasselbock Facebook Group, although any big changes that are made will be communicated via email. You will also receive your final event information email a week before the event. All emails will come from eric@rasselbock.co.uk, so please make sure that the email address is whitelisted and the emails will not end up in your junk folder! You must also make sure that you haven’t opted out from communications from us as this will also stop emails from arriving with you. You can check here that you are signed up for email updates.

Trees – As always we will be planting 5 trees along with your sign-up.

Strava – We have a Strava group that we would love you to join over at www.strava.com/clubs/rasselbock

Deferals and Transfers

  • Defferals – We will allow you to defer you event entry once and up to ten days before the event date. There are no fees for this.
  • Transfers – If you wish to transfer your entry to another runner then we can do this free of charge, All we need from you is the name and full contact details of the person who will be taking your place and then we will do the rest. An entry can only be transfered once and can be done up to ten days before the event date.
  • Deadlines – The deadline for defferals and transfers will always be ten days, although for certain events that are larger or have spesific medals then we may change the rules for defferals and transfers. If this happens then it will be displayed on the event sign up page.
  • Refunds – Unfortunatly your entry fee is non-refunadble.

Cancelations from us – In the unlikely event that one of our events has to be canceled, postponed, or delayed for any reason that is out of our control (Advice from the local authorities regarding the pandemic, emergency services advice, adverse weather conditions etc.), then we will offer your entry to be carried forward to a new date, the next running of the event or to a suitable alternative. Unfortunately, no refunds will be given.

Your Runners Promise

Runners agree to ;

  • Upon entering the event you give us permission for photography and filming to take place, which may include some of yourself and you give us permission to use said materials in promotions and advertising for future events.
  • Due to goverment requirements and Track and Trace requirements, you give permission for your basic contact details to be provided to the relvent authorities when requested for use in Track and Trace only.
  • You agree to follow and instructions given by event staff, marshells and volenteers


Runners Must;

  • Be 18 years or older on the day of the event unless pervious permissions have been given.
  • Have registared and collected their running numbers before the start of the runners briefing. This is held 10-15 minutes before the start of the event.
  • All participants MUST have read through the pre race email that is sent out a week before the event. If you haven’t recieved your email then please email eric@rasselbock.co.uk, and if you’re unsure if you have unsubscribed to all communicationbs from us then you can re-subscribe here.
  • You MUST complete all of the details on the reverce of your bib before starting the race, along with any medication that you are taking and any health issues.
  • Your running bib MUST be worn and be clearly visable at all times.
  • Upon finishing your race you MUST speak to one of the marshels either at the finish line or around the course so that we can make you as complete. If you retire from the race outside of the finishing area then you MUST call the number on the back of your bib to inform us that you are retiring from the race. In all instances you MUST tell a member of staff that you are finishing your race before leaving the site.
  • It sounds obvious but please DO NOT litter. There will be bin bags and recycle points at the start line for all of your rubbish.
  • You MUST keep to the sign posted route and give way to all and any members of the public at all times.

Finally, have fun and enjoy yourself. The events are put on to be enjoyable for everyone and without the pressure of strict cutoffs.

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